Bookings Policy

Bookings Policy

Reviewed: June 2026

Next Review Date: April 2027

Introduction

This Bookings Policy sets out the terms, expectations and procedures for hiring Abbotswood Community Centre, whether for a one-off booking or regular hire. By making a booking, the hirer agrees to comply with this policy, the current hire charges, and any additional conditions set by Abbotswood Community Association.

The policy is intended to protect the Centre, its users, staff, volunteers, trustees and the wider community by ensuring that all bookings are managed fairly, safely and consistently.

Definitions

For the purposes of this policy:

• ACA stands for Abbotswood Community Association.
• The Centre means Abbotswood Community Centre, including any part of the Centre hired by the hirer, shared areas, kitchen facilities, toilets, car park and outdoor space.
• Hirer means an individual hirer or, where the hirer is an organisation, its authorised representative.
• One-off hirer means a hirer booking the Centre for a single event, occasional use or non-recurring booking.
• Regular hirer means a hirer booking the Centre on a recurring basis, such as weekly, fortnightly, monthly, termly or another repeated arrangement.
• Party booking means any booking for a birthday party, celebration, family gathering or similar event.
• Children’s party means any party, celebration or event primarily intended for children or young people.
• Public event means an event open to the public or expected to generate high foot traffic, including but not limited to fairs, markets, fundraising events, public sales, exhibitions, large community events or events involving multiple stalls, vendors or public attendees.

1.0 General Booking Principles

The Centre is available for hire by individuals, community groups, charities, businesses and organisations whose proposed use is compatible with the aims, values, facilities and safe operation of the Centre.

1.1 The Centre, or any part of it, cannot be hired by persons under the age of 21. The named hirer must be aged 21 or over.

1.2 The hirer must be present throughout the hire period unless otherwise agreed in writing by ACA.

1.3 ACA reserves the right to refuse any application for use of the Centre without specifying reasons. ACA may also prescribe special requirements, such as indemnities, additional supervision, insurance evidence or other safeguards, where considered necessary.

1.4 The Centre may only be used for the purpose described at the time of booking. The hirer must not sub-let the Centre or use it for any unlawful purpose or in any unlawful way.

1.5 The hirer must not bring anything onto the Centre premises which may endanger the Centre, its users, or invalidate any insurance policies.

2.0 Hireable Spaces

The Centre includes the following rooms available to hire:

2.1 The hirer is responsible for ensuring that the maximum capacity of each room is not exceeded.

2.2 Use of the car park is included with hire, subject to availability.

2.3 Individual room bookings include light shared use of the kitchen only, such as making drinks. Whole Centre hire includes exclusive full use of the kitchen unless otherwise stated.

3.0 Hire Charges

Hire charges are set by ACA and are reviewed at least annually.

The following hire charges apply from April 2026 unless updated by ACA:

3.1 The hirer must pay the rate in force at the time the booking is confirmed.

3.2 Additional charges may apply where:

• The hirer uses rooms, facilities or equipment not included in the booking.
• Additional set-up or clear-down time is required.
• The booking is a party booking.
• The booking requires whole-centre hire.
• Extra cleaning, repairs or security measures are required.
• The Centre is not vacated by the booked end time.
• Access permissions, keys, cards or fobs are lost, damaged or misused.

3.3 It is the hirer’s responsibility to decide the length of booking period required for their hire.

3.3.1 The booking period must include all time required for access, setting up, decorating, deliveries, catering, entertainment, cleaning, clearing away and vacating the Centre.

3.3.2 Hirers must not enter the Centre before the permitted access time for their booking and must leave by the end time stated in the booking confirmation.

3.3.3 Rooms may be in use by another hirer before or after a booking. Hirers must therefore only access and use the Centre during their authorised booking period.

3.3.4 Failure to comply with booked access times may result in additional charges, deductions from deposit, suspension of access rights or refusal of future bookings.

4.0 Discounted or Free Hire

ACA may, at its discretion, offer discounted or free hire to charitable, voluntary, community or not-for-profit organisations where the proposed activity aligns with ACA’s charitable aims and is for the benefit of the local community.

4.1 ACA will consider each request on a case-by-case basis, taking into account the purpose of the activity, the benefit to the community, the organisation or group involved, the availability of the Centre, and ACA’s own operating costs and sustainability.

4.2 ACA reserves the right to refuse, amend, withdraw or review any discounted or free hire arrangement at any time.

4.3 Where discounted or free hire is agreed, the hirer remains responsible for complying with this Bookings Policy, including requirements relating to access, supervision, safeguarding, health and safety, cleaning, damage, insurance, alcohol, CCTV and use of the Centre.

Section A: One-Off Hirers

5.0 Booking Procedure

One-off potential hirers should enquire about their preferred booking date and time by emailing the Community Centre Manager at: bookings@abbotswoodromsey.co.uk

6.2 Security Deposit

6.3 ACA may retain all or part of the security deposit where the hirer breaches this policy or the terms of hire, including but not limited to:

• Damage to the Centre, furnishings, fittings, furniture or equipment.
• Failure to leave the Centre in a clean and tidy state.
• Leaving excessive rubbish.
• Failure to return furniture to its original position.
• Missing keys, fobs or access cards.
• Damage to locks or security systems.
• Failure to leave the Centre fully secure at the end of the event.
• Noise nuisance or disturbance during the hire period.
• Failure to vacate the Centre by the end of the hire period.
• Smoking or vaping in any part of the Centre or outdoor space.
• Use of rooms, facilities or equipment not booked and paid for.
• Failure to report damage or breakages during the hire period.
• Failure to disclose the true nature of the booking.
• Early arrival or late departure beyond the authorised access period.
• Alcohol being consumed, supplied, served or sold on the premises without prior written permission from ACA and a signed alcohol licence agreement.

In the event of serious misuse of the facilities, the hirer’s liability will not be limited to the amount of the security deposit.

7.0 Access instructions

Access instructions will be provided to the named hirer by email within 48 hours of their booking start time. The access email will include a QR code which the hirer can scan to gain access to the Centre.

The QR code will become valid 10 minutes before the booking start time and will remain valid for the duration of the booked hire period only. The hirer is responsible for ensuring that the QR code is not shared with anyone.

7.1 Hirers must not arrive at the Centre more than 10 minutes before their booking start time. Rooms may be in use by another hirer before this time, and early arrival may cause disruption to other Centre users.

Hirers must leave the Centre by the end time stated on their booking confirmation. The booked period must include all time required for setting up, decorating, deliveries, catering, entertainment, cleaning, clearing away and vacating the building.

If a hirer arrives earlier than permitted, remains in the Centre beyond the booked end time, or causes disruption to another booking, ACA may deduct additional hire time and/or associated costs from the hirer’s deposit.

7.2 If the named hirer wishes to delegate access responsibility to someone else in their party, ACA must be informed at the earliest opportunity. The named hirer remains responsible for the Centre, attendees, guests, suppliers, contractors and any damage, misuse or breach of this policy during the hire period.

8.0 Booking Cancellations

All cancellations or postponement requests must be made in writing to ACA.

8.1 A minimum of two weeks’ notice is required to obtain a full refund. Where less than two weeks’ notice is given, ACA may retain some or all of the hire fee.

8.2 ACA may cancel a booking where the Centre is judged by ACA to be unfit or unavailable for hire for reasons beyond its control. Every effort will be made to give a minimum of 14 days’ notice where possible.

8.2.1 ACA cannot be held responsible for short notice cancellation due to emergency repairs, health and safety issues, fire, flood, extreme weather, force majeure or other circumstances beyond its control.

8.2.2 Where ACA cancels a booking because the Centre is unfit or unavailable for hire, ACA will refund monies paid by the hirer but will not be responsible for any additional costs, losses or expenses incurred by the hirer.

Section B: Regular Hirers

9.0 Booking Procedure

Regular hire arrangements must be agreed in writing by ACA. Enquires should be made by emailing the Community Centre Manager at: bookings@abbotswoodromsey.co.uk

9.1 Regular hirers must provide details of the activity, frequency, required rooms, expected attendance, equipment used, safeguarding requirements where applicable, insurance arrangements and any storage needs.

9.2 Regular bookings are subject to availability.

9.3 All regular bookings must comply with a minimum booking period of 1 hour. After the first hour, additional time must be booked in 15-minute increments. This is to ensure fair use and availability of rooms.

9.4 ACA may require regular hirers to complete an annual booking review or provide updated information, including insurance documents, safeguarding policies, risk assessments or other relevant documentation.

10.0 Payment by Regular Hirers

Regular hirers of the Centre must pay monthly in advance by Direct Debit. In exceptional circumstances, another payment method may be agreed by ACA.

10.1 The Centre Manager will usually send an invoice in the middle of the month informing the regular hirer of the amount to be deducted on or around the first day of the following month.

10.2 If a Direct Debit is cancelled and payment has not been made by the end of the month to which the booking relates, ACA may cancel future bookings and delete or suspend access to the Centre.

10.2.2 Repeated late payment may result in the regular hire arrangement being reviewed, suspended or terminated.

10.3 ACA account details for payment are:

Sort Code: 60 18 46

Account Number: 28099478

11.0 Access Arrangements for Regular Hirers

Regular hirers will be given access to ACA’s access control system, UniFi, where they can set up access through the app, including facial recognition.

11.1 Regular hirers are responsible for ensuring that only they use the access details provided to them. Access permissions must not be shared with unauthorised individuals.

11.1.1 If a regular hirer needs to delegate access to another person for any reason, including but not limited to instructor cover, staff cover, illness, emergency absence or temporary replacement, ACA must be informed at the earliest opportunity.

11.1.2 Access permissions must not be shared directly by the regular hirer. ACA will arrange appropriate visitor access for the nominated person for the designated booking period where approved.

11.1.3 The regular hirer remains responsible for ensuring that the nominated person understands and complies with this Bookings Policy, including access arrangements, safeguarding, health and safety, cleaning, security and use of the Centre.

11.1.4 ACA reserves the right to refuse delegated access where insufficient notice is given, where the nominated person is unsuitable, or where ACA has concerns about safety, safeguarding, security or compliance.

11.2 For regular hirers who are less confident using mobile phone access, an NFC access card may be made available at ACA’s discretion.

11.2.1 NFC access cards are limited in number and remain the property of ACA. If an NFC access card is lost, damaged or not returned when requested, a charge of £5 will apply for replacement or recovery.

11.3 Regular hirers must only access the Centre during their agreed hire period, including any agreed set-up or clear-down time.

11.3.1 Access outside the agreed booking period is not permitted unless authorised in writing by ACA.

11.4 Misuse of access permissions, sharing access with unauthorised users, repeated early arrival, late departure or failure to secure the Centre may result in additional charges, suspension of access rights and/or termination of the regular hire arrangement.

12.0 Changes to Regular Hire

Requests to change the time, date, room, frequency or nature of a regular booking must be made in writing and are subject to availability and ACA approval.

12.1 ACA reserves the right to make reasonable changes to regular bookings where necessary for the safe, fair or effective operation of the Centre.

12.2 Either ACA or the regular hirer may end a regular hire arrangement by giving written notice prior to the invoice for the following month being issued.

12.2.1 ACA may end or suspend a regular hire arrangement immediately where there has been a serious breach of this policy, non-payment, safeguarding concern, health and safety concern, misuse of the Centre, persistent complaints, unauthorised access, or conduct that puts the Centre, ACA, users or neighbours at risk.

Section C: Specific Booking Types

ACA will determine whether a booking requires whole-centre hire based on the nature of the event, expected attendance, public access, use of shared facilities, number of stalls or vendors, and likely impact on other users.

14.0 Party Bookings

Party bookings carry an increased level of risk to the Centre due to higher levels of activity, waste generation, food, use of shared facilities, disturbance of other Centre bookings, decorations, entertainment, children, noise, cleaning requirements and potential damage.

14.1 An additional party surcharge of £5 per hour will apply to party bookings. This will be charged as part of the party rate and added to the booking.

14.2 The Centre may not be hired for evening parties except on Fridays and Saturdays, subject to written permission from ACA and adherence to the amplified sound and speech requirements set out in this policy.

14.3 ACA is unable to accept bookings for 18th or 21st birthday parties, or similar types of event.

14.3.1 Failure to disclose the true nature of a booking will result in immediate cancellation by ACA, regardless of whether this is discovered before or during the event. If the true nature of the event is identified before the event takes place, no refund will be provided, including any security deposit. If the event has already started, ACA may terminate the event immediately and retain the security deposit.

14.4 Children’s parties must be appropriately supervised by the hirer and responsible adults at all times.

14.5 Alcohol licences will not be granted for children’s parties.

14.5.1 Alcohol is strictly prohibited at children’s parties. This means alcohol must not be consumed, supplied, served, sold or brought onto the premises by the hirer, guests, attendees, contractors or suppliers during a children’s party.

14.5.2 Any alcohol being consumed, supplied, served, sold or brought onto the premises during a children’s party will constitute a serious breach of this policy and will result in forfeiture of the full security deposit.

14.5.3 ACA reserves the right to terminate a children’s party immediately if alcohol is present or if the event is not being safely or appropriately supervised.

Section D: Conditions of Hire

15.0 Hirer Responsibilities

The hirer shall be present throughout the hire period and is responsible for:

• All aspects of the Centre during the hire period, including its safety from damage and care of its contents.
• The prevention of behaviour which could be construed as a public nuisance.
• Ensuring events are adequately supervised.
• Returning the Centre to a clean and tidy state.
• Returning all furniture to its original position.
• Supervising the car park.
• Avoiding highway obstruction and obstruction of building entrances.
• Ensuring tables and chairs are not set up in the car park area.
• Securing the Centre on leaving the premises, including shutting and locking all windows and doors.
• Ensuring quiet arrival and departure of the hirer, attendees, guests and contractors.
• Ensuring noise is contained within the room of hire, or within the building if the whole Centre is booked.
• Ensuring all attendees comply with this policy.
• Ensuring children under the age of 16 do not enter the kitchen or store rooms at any time.

15.1 Any breakages or damage must be reported to ACA within the hire period. Failure to report damage or breakages may result in the loss of the full security deposit.

16.0 Use of Rooms, Facilities and Equipment

The hirer may only use the rooms, facilities and equipment they have booked and paid for. Any variation in the facilities used by the hirer will result in additional charges payable on receipt of notice from ACA.

The hirer must not use rooms, equipment, storage areas or facilities not included in the confirmed booking unless agreed in writing by ACA.

17.0 Safeguarding

The hirer must comply with safeguarding and other relevant legislation by ensuring that only fit and proper persons have access to children, young people or adults at risk. The hirer’s attention is drawn to the ACA Safeguarding Children and Adults Policy.

17.1 Where activities involve children, young people or adults at risk, the hirer is responsible for ensuring that appropriate safeguarding arrangements are in place, including suitable supervision, safe recruitment where applicable, and appropriate policies and procedures.

17.2 ACA reserves the right to request safeguarding information from hirers where relevant.

18.0 Fire Safety

The hirer is responsible for essential Centre health and safety and must comply with all notices and instructions.

18.1 The hirer must conduct their own fire risk assessment and ensure that they are aware of:

• The location and use of fire equipment.
• Escape routes.
• The proper operation of fire exits.
• The need to keep fire exits and escape routes clear.

18.2 The Fire Brigade must be called in the event of any fire, however slight, and full details must be supplied to ACA.

18.3 Due to insurance requirements, bonfires and fireworks are not permitted within the premises or outdoor space.

18.4 Ordinary candles may be used on cakes, but any other use of candles, including trick candles, may only be used if approved in advance by ACA.

18.4.1 Candles must not be left unattended or used in an unsafe manner.

18.5 The hirer will be liable for any charges incurred in the event of activation of the fire alarm.

18.6 Evacuation of any disabled or vulnerable persons is the responsibility of the hirer.

19.0 CCTV

The Centre’s internal and external areas are covered by CCTV for the safety and security of all users, hirers, staff, volunteers, trustees, visitors and the wider community. CCTV is used to help protect the Centre, prevent and detect crime, support health and safety, investigate incidents, monitor access, and assist in the management of bookings and security.

19.1 By entering and using the Centre, hirers and their attendees acknowledge that CCTV may be in operation in internal and external areas.

19.2 CCTV footage will be managed in accordance with ACA’s data protection obligations and will only be accessed, reviewed or shared where there is a legitimate reason to do so, such as safety, security, incident investigation, safeguarding, insurance, legal compliance or law enforcement purposes.

20.0 Noise, Music and Neighbour Consideration

• The hirer must meet the interests of local residents and other hirers by ensuring quiet arrival and departure.
• The main entrance should be used to enter and exit the building.
• The doors to the main hall should only be used when accessing the garden or in an emergency.
• Amplified music and speech is allowed within the Centre only with prior agreement from ACA.
• No music can be played in the garden area.
• All external doors and windows must be closed by 21:00.
• Music must be stopped and the Centre cleared by the end of the booking period.
• All music and noise must be kept to a reasonable level so as not to disturb other users or nearby residents of Abbotswood or Woodley.

20.1 Failure to comply with noise requirements may result in the cancellation of a booking with immediate effect and forfeiture of the security deposit where the hire has already started.

20.2 The hirer is responsible for ensuring that any copyright, license or legal requirements relating to films, music, performances or other protected material are complied with.

21.0 Alcohol

Any booking where alcohol is to be consumed, supplied, served or sold must be agreed in advance by ACA and must be covered by ACA’s premises license arrangements. This applies whether alcohol is being sold, provided free of charge, included within a ticket price, supplied by the hirer, supplied by guests, supplied by a caterer, brought by attendees, or otherwise consumed on the premises.

21.1 Where alcohol is to be consumed, supplied, served or sold, the hirer must request permission at the point of booking and must complete and sign the relevant alcohol license agreement before the booking is confirmed.

21.1.1 Alcohol must not be consumed, supplied, served or sold at the Centre unless ACA has given written permission and the alcohol licence agreement has been completed and signed.

21.2 Where a hirer wishes ACA to run a paid bar, this may be possible by prior agreement and will be subject to an additional charge. ACA reserves the right to refuse bar provision or alcohol permission at its discretion.

21.3 Alcohol licenses will not be granted for children’s parties (see 14.5).

21.4 The hirer is responsible for ensuring the responsible consumption of alcohol for the full duration of their hire period.

21.4.1 The hirer must ensure that guests, attendees, contractors or suppliers do not become intoxicated to the point of endangering themselves, endangering others, causing nuisance, damaging property, behaving in a disorderly manner, or compromising the safe and lawful use of the Centre.

21.4.2 Drinking games, forced drinking, encouraging excessive alcohol consumption, pouring alcohol directly into another person’s mouth, or any other unsafe or irresponsible alcohol-related behaviour is strictly prohibited.

21.4.3 ACA reserves the right to terminate the event immediately where it considers alcohol is being consumed irresponsibly, where guests are intoxicated to an unsafe level, or where alcohol-related behaviour presents a risk to safety, licensing compliance, the Centre, staff, volunteers, trustees, other users, neighbours or the public.

21.4.4 Any breach of these alcohol conditions, licening law and ACA’s premesis license conditions, will constitute a serious breach of this policy and may result in immediate termination of the event, forfeiture of the full security deposit, refusal of future bookings, and recovery of any additional costs incurred by ACA.

22.0 Food, Catering and Kitchen Use

If the hirer prepares or serves food, they must observe all relevant food, health and hygiene legislation and regulations.

22.1 If the kitchen is used, it must be left in a clean and tidy state, with all crockery and cutlery washed, dried and put away.

22.2 Children under the age of 16 are not permitted in the kitchen or store rooms at any time.

22.2.1 The hirer is responsible for ensuring that children and young people are kept out of the kitchen throughout the hire period.

22.3 If the hirer arranges for subcontractors to supply food, the hirer must ensure that the subcontractor complies with all relevant regulations and this policy.

22.4 Individual room bookings include light shared use of the kitchen only, such as making drinks. Hirers should be considerate of other hirers wishing to use the kitchen facilities.

22.4.1 Exclusive full kitchen use is included only with whole-centre hire or where otherwise agreed in writing by ACA.

23.0 Cleaning and Waste

The hirer must leave the Centre clean, tidy and ready for the next user.

The hirer must:

• Return furniture to its original position.
• Clean tables, kitchen surfaces and used areas.
• Remove decorations and personal items.
• Wash, dry and put away any crockery or cutlery used.
• Ensure toilets and shared spaces are left in an acceptable condition.
• Report any damage or breakages during the hire period.

23.1 All rubbish is to be taken home by the hirer for disposal.

23.1.1 Only one rubbish bag may be left, and this must be placed in the outside bin.

23.2 There is a recycling point behind the Co-op opposite the entrance to the Centre for private glass disposal.

23.3 Additional cleaning charges may be applied where the Centre is not left in an acceptable condition.

24.0 Storage

No equipment can be stored at the Centre without prior agreement from ACA.

24.1 Storage costs will be payable for this service and will be allocated at the discretion of ACA.

24.2 ACA accepts no responsibility for any stored equipment or other property brought onto or left at the premises. All liability for loss or damage to stored equipment or property is excluded.

24.3 All equipment or property must be removed at the end of each hire unless storage has been agreed in writing.

24.3.1 Fees may be charged for each day or part of a day at the standard hire rate until unauthorised items are removed.

24.3.2 Failure to comply may result in ACA disposing of any items as it sees fit and charging the hirer any costs incurred in storing or disposing of those items.

25.0 Insurance and Liability

ACA accepts no liability for the loss of personal property brought onto or left in the Centre, including the car park, during the letting. ACA public liability insurance covers injuries arising from a defect of the Centre or of the contents provided by ACA. There is no cover against any injury arising from action or negligence by the hirer.

25.1 Hirers must accept responsibility for suitable supervision and for taking out adequate insurance cover. ACA recommends insurance cover of not less than £1,000,000, and preferably £2,000,000.

Insurance should include cover for damage to the Centre whilst under the hirer’s control.

25.1.1 ACA considers that all regular hirers should have continuing public liability insurance.

26.0 Animals

Animals are not permitted inside the Centre or within the Centre’s outdoor areas, except for assistance dogs. Hirers must ensure that guests, attendees, contractors, suppliers and visitors do not bring animals onto the premises unless they are recognised assistance dogs.

26.1 ACA reserves the right to refuse entry to, or require the removal of, any animal brought onto the premises in breach of this policy.

26.2 Any cleaning, damage or disruption caused by an unauthorised animal may result in additional charges, deductions from the security deposit, refusal of future bookings, or termination of the booking.

27.0 Gaming, Betting and Lotteries

The hirer shall ensure that nothing is done on or in relation to the Centre in contravention of the law relating to gaming, betting and lotteries.

28.0 Decorations and Inflatables

Decorations must not be fixed in a way that causes damage or creates a safety risk. All decorations and personal items must be removed by the end of the booking.

28.1 Working at height may only be carried out by contractors. This includes the hanging of decorations above head height.

28.2 The hirer must not damage walls, doors, windows, floors, ceilings, furniture, fixtures or fittings.

28.3 Bouncy castles and inflatables may only be used if they are managed by a professional contractor with appropriate insurance. These details must be shared with the Centre Manager at least two weeks prior to the booking.

29.0 Face Painting and Henna

Face paints and henna tattoos may not be applied on:

• Children under the age of 3.
• Any person with open cuts or sores on their face.
• Any person with an infectious skin or eye condition, such as cold sores or conjunctivitis.

Skin tests must be completed prior to application and all equipment used must be cleaned prior to each application.

Only professional face paints or henna tattoos that comply with current safety legislation or regulations may be used.

30.0 Smoking and Vaping

A no smoking policy applies throughout the Centre, including the outdoor space. This includes e-cigarettes and vaping.

Any smoking outside of the boundaries of the premises must be respectful of neighbours and any waste must be disposed of correctly. The disposal of cigarette butts, e-cigarettes, and vapes is not permitted on the premises or in its external bins.

31.0 Electrical Equipment

If the hirer brings any electrical appliances into the Centre, these must be used properly, be safe, be in good working order and comply with current regulations.

ACA reserves the right to refuse use of any electrical item it considers unsafe.

32.0 Refusal, Cancellation or Termination by ACA

ACA reserves the right to refuse an advance booking without notice or terminate an event taking place where it considers that the hirer is not carrying out the terms of the agreement.

Such action may be taken where ACA is dissatisfied with:

• The level of supervision.
• The behaviour of participants.
• Noise or nuisance.
• Failure to follow access arrangements.
• Unauthorised use of rooms or facilities.
• Unauthorised alcohol supply, serving, sale or consumption.
• Alcohol being present at a children’s party.
• Safeguarding concerns.
• General safety.
• Fire safety.
• Security of the Centre.
• Any other breach of this policy.

ACA accepts no responsibility or liability for the cancellation or closure of a function due to failure to follow the conditions of hire.

Any expenses incurred as a result shall be the sole responsibility of the hirer.

33.0 Data Protection

ACA will process and store personal data provided by hirers for the purposes of managing bookings, payments, access, communication, safety, compliance and administration.

Personal data will be handled in accordance with ACA’s data protection obligations.

By making a booking, the hirer consents to ACA processing and storing their personal data for the purposes of securing and managing the booking.

34.0 Acceptance of Policy

By making a booking, the hirer confirms that they have read, understood and agreed to comply with this Bookings Policy, the current hire charges and any additional conditions set by ACA.

The hirer accepts responsibility for the Centre, attendees, contractors, suppliers, activities, damage, cleaning, safety, access arrangements and compliance during the hire period.

Appendix 1: Hirer Agreement

This agreement must be completed by the named hirer before the booking is confirmed. By signing this agreement, the hirer confirms that they have read, understood and agreed to comply with the full Abbotswood Community Centre Bookings Policy.

Booking Type

Please tick as applicable:

Hirer Details

Declaration

I confirm that the information I have provided about the booking is accurate and complete.

I confirm that I have read, understood and agree to comply with the full Abbotswood Community Centre Bookings Policy.

I understand that I remain responsible for ensuring that all attendees, guests, contractors and suppliers comply with the policy during the hire period.